| Tuition Refund Procedure
If the college cancels a class (es) and you elect not to add another one, you will receive a full refund of tuition and fees for that class (es). These refunds are processed after the published Last Day to Drop for Tuition Refunds deadline has passed.
1) Credit Card payments via the college’s on-line payment system (QuikPay).
Credit card payments made via the college's website (Student information System) using the college’s on-line system (QuikPay) will be refunded to the cardholder.
2) On-campus payments
TCC has contracted with a third party vendor to issue refunds. All tuition refunds will be issued electronically to either direct deposit (ACH) to a bank account or a prepaid debit card. A refund in the form of a paper check will only be issued if ACH (direct deposit) or Prepaid Debit Card is not selected. Checks will be mailed to the student’s address on file with the college in the Student Information System (SIS). Refunds will be issued to the student enrolled at the college rather than the individual who originally made payment to the college if other than the student. For more information visit the Refund2Card - Electronic Disbursements page.
Refunds to Direct Deposit (ACH) are delivered within 3-4 business days. Refunds to the Visa prepaid debit card are usually loaded within 2 to 3 business days. Refunds by check are delivered within 10 to 14 business days.*
* A business day is considered to be Monday through Friday, after you see the refund posted on your SIS account. Certain state grants and tuition refunds may take an additional 3-5 business days.
3) Third-Party payments
Tuition and fees paid by a third-party in conjunction with a billable document will be refunded to the third-party and will be issued by the Treasury of Virginia.
4) Tuition Deferred Payment Plan
Students utilizing the College’s tuition payment plan will receive a refund payable to the student, not the responsible party on the payment plan agreement. Refunds will be processed within four to six weeks of the last payment plan payment date for the term. Refunds will be issued by the College’s third party vendor as indicated above.
Payments made by other means on campus using credit card, cash, and check, will be issued by the College’s third party vendor as indicated in #2 above.
Any amount less than one dollar will not be refunded to the student.
Financial aid recipients who drop all classes prior to the Last Day to Drop for a Tuition Refund are also subject to a full refund of tuition and fees. Any aid used toward the payment of tuition and fees will be removed, as the student is no longer eligible to receive aid funds. Students who withdraw from all classes after the Last Day to Drop for a Tuition Refund are subject to a Return of Title IV Funds calculation in accordance with federal regulations. This policy is available from the Financial Aid office.
If you are indebted to the college, it is our policy to deduct this amount from your tuition refund. Debts include past due tuition, bad checks, student loans, traffic fines, library fines, or other overdue obligations. If a student eligible for a refund has an outstanding debt to another State agency, the Commonwealth Treasurer’s Office may apply the refund to the outstanding debt.
Refund checks will be made payable to the student, not the person who originally paid, if different from the student. The only exception will be if the student presented a letter or contract from his/her employer authorizing them to be billed for tuition.