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Student Information System

How to Look Up Your Username and Set or Change Passwords


How Do I Look Up My USERNAME AND SIS/EMPL ID - PeopleSoft V-8.9


To look up your SIS Username and SIS/EMPL ID:

Click on the myTCC button at the TCC home page

Click on Look Up Your Username and Set Your Password.

Enter your name exactly as it appears on your TCC record. Enter your birth date in six digit format without spaces or dashes (i.e. January 4, 1978 would be 010478). Enter your Social Security Number (SSN) without dashes or spaces

Click Search.



Make note of your Username and SIS/EMPL ID. You will need these numbers to conduct business with the college.


If you receive the message that your record was not found in the directory, please repeat the above procedure, or contact the Information Center at 757-822-1122.



How to Set and Change Your Password

You will be required to set a password the first time you sign on to the myTCC portal to access your student accounts. To set your password the first time, follow these steps:

  • Click on the myTCC icon on the TCC homepage
  • Click on Look Up Your Username and Set Your Password fill in the requested information. Enter your first and last names, birth date, and Social Security Number (SSN) without spaces, hyphens, dashes or slashes.
  • Click on Search
  • Enter your password twice, then select a security questions and provide the answer.
  • Click on Next to complete the process. Once you have set your password, wait at least ten minutes before attempting to sign-on again. This will allow time for your password to be accepted by VCCS SIS, Blackboard, and Email.

We strongly urge you to change your password every 90 days after that time.

Password Requirements:

  • Passwords must have at least eight (8) characters in length but, not more than ten (10).

  • Your password must contain a combination of:
    • At least one UPPERCASE letter
    • At least one lowercase letter
    • At least one number (0-9)
  • Passwords cannot be numbers only.

  • Protect your account, make sure that your password is memorable for you, but difficult for others to guess.

  • Do not share your password with anyone.

  • Never use the same password that you've used in the past.

  • Passwords should contain at least one special character ( i.e. ! @ # $ %)

Follow these steps to change your password:

  • Click on the myTCC icon button on any TCC webpage

  • Click on myTCC Sign-on button

  • Click on Forgot Your Password? Reset your Password.

  • Enter the requested information. Then logout and wait ten minutes before attempting to sign-on again.

Password changes will apply to the myTCC portal as well as your Blackboard, SIS and e-mail accounts.