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Student Information System

SIS Frequently Asked Questions


How Do I Set My User Preferences?

Using this feature, you may set your preferences for college, term, academic career and financial aid year so that you will not have to enter this information each time it is requested. Set or change your User Preferences using these steps:

Note:  To view your financial aid and tuition account information for TCC, you must set your Institution field in User Preferences to Tidewater Community College.


Login to SIS

Click on Self Service

Click on Student Center

Click on User Preferences under the Personal Information heading.

In the Institution field select Tidewater Community College from the drop down menu.

In the Academic Career field select Credit.

     Note: Users are not required to select a preference for all categories, you 

     may select just Institution and Academic Career or any combination of

     items you choose.

In the Term field click on the lookup button to search the term list for your selection. When the search panel opens, click on Lookup for the list to appear.

In the Aid Year field use the lookup button to search the aid year list for your selection.

Click on Save

Click on OK at the User Preferences Save Confirmation screen.

Exit SIS and wait 10 to 15 minutes for these new settings to be processed into your student account. After 15 minutes, log in to SIS and you should be able to view financial information.



SIS Version 9